1. Home
  2. About Us
    1. Who We Are
    2. Mission and Values
    3. Board
    4. Staff
    5. Board Committees
    6. Members
    7. Human Service Providers Charitable Foundation
    8. Contact
  3. Jobs With Heart
  4. Membership
    1. Member Benefits
      1. Endorsed Vendors
    2. Become a Member
      1. Private Provider
      2. Business Associate
      3. Institutional Associate
    3. Why Join
  5. Members Only
    1. Roundtables
    2. Code of Ethics and Best Practices
    3. Provider Pulse
    4. Provider Insider
    5. Endorsed Vendors
    6. Post Jobs
    7. Post Events
  6. Public Policy/Advocacy
    1. Five Point Agenda
    2. Salary Reserve
    3. Care Vote
      1. ABCs of Voter Registration
      2. Voter Registration and Education
      3. Permissible Activities
      4. Success Stories
      5. 2008 Endorsements
    4. Give Voice
    5. Workforce
    6. Advocacy and Lobbying Resources
      1. Legislation
        1. Federal
        2. State
        3. Local
    7. Regulation Watch
    8. Hearings
  7. Institute Learning/Exchange
    1. Providers' eAcademy®
      1. About eAcademy
      2. Credentialing
      3. News
      4. Try It Out
    2. Tuition Remission
      1. Guidelines
      2. Schools That Accept Tuition Remission
      3. Frequently Asked Questions
      4. Tuition and Fees
      5. Registration Form
      6. Renewal Form
    3. Graduate Education Programs
      1. Certificate Programs
        1. Nonprofit Administration and Finance
        2. Community Human Service Management
      2. Scholarship Opportunities
    4. Trainings/Webinars
      1. List of Trainings
        1. Directions
        2. Register
        3. Trainers
      2. Webinars
      3. Certificate in Supervision
        1. Supervision I: Communication and Leadership
        2. Supervision II: Performance Management
        3. Supervision III: Team Building
        4. Supervision IV: Conflict Management
        5. Supervision V: Situational Leadership
        6. Supervision VI: Group Planning & Decision Making
    5. Roundtables
    6. Research and Reports
  8. Convention and Expo
    1. Keynote Speaker
    2. 2008 Expo Information
    3. 2007 Exhibitors
    4. Apply to Exhibit
    5. 2008 Sponsorship Packages
    6. 2007 Sponsors
    7. Scholarship Fund
  9. Events
    1. Member Events Listing
    2. Providers Council Events
  10. Media/Resources
    1. The Provider Newspaper
      1. Submit Feedback to the Editor
      2. Advertising Contract
    2. Press Releases
    3. Providers' Council In the News
    4. Two Penny Project
    5. Resources
      1. Reports
      2. Off Site Links
  11. Site Registration
  12. Advanced Search
(Source:Boston.com)

Post your openings at Jobs with Heart today!

Thank you for your support on S.65! The Governor signed the bill on August 5, 2008, and we'll keep you posted on its progress moving forward.

Again, thank you for your assistance in getting this landmark legislation passed.

Save the Date! Our Annual Convention and Expo will take place on Dec. 3, 2008 at the Marriott Copley Place! We will send our members more information about the 33rd annual event in the coming months.

 

Certificate in Supervision Training Series

PERFORMANCE MANAGEMENT

On-going, constructive dialogue between employee and manager is an essential element of successful performance management. Performance management aligns your organization’s objectives and values with individual performance expectations. It includes communicating performance expectations to all employees, ensuring organizational objectives are met, and meaningfully evaluating employee performance. This session will enhance you ability to: prepare and monitor well-written performance objectives; offer appropriate performance coaching and feedback to your staff, and conduct productive performance evaluations.

At the completion of this workshop participants will be able to:

  • Describe the components of the performance management cycle
  • Translate organizational goals into SMART performance objectives
  • Communicate objectives to employees of diverse cultural backgrounds
  • Use coaching and feedback techniques to promote high quality performance
  • Recognize effective performance evaluation practices