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Post your openings at Jobs with Heart today!

Thank you for your support on S.65! The Governor signed the bill on August 5, 2008, and we'll keep you posted on its progress moving forward.

Again, thank you for your assistance in getting this landmark legislation passed.

Save the Date! Our Annual Convention and Expo will take place on Dec. 3, 2008 at the Marriott Copley Place! We will send our members more information about the 33rd annual event in the coming months.

 

Certificate in Supervision Series

SUPERVISION I: COMMUNICATION AND LEADERSHIP

Attending supervisors will participate in self assessment and other exercises that pinpoint their strengths and bring to light opportunities for improvement. Interactive activities take participants through the paces of leadership, communication, and effective listening. With continuous, open dialogue; self reflection; learning opportunities; and on-going positive reinforcement; personal growth will occur.

This proven training program focuses on strength-based skill-building, best practices and effective techniques rather than theory so supervisors can immediately put what they learn into action. The program utilizes multimedia presentations, interactive lecture and facilitated small and large group exercises. A mixture of small group discussions, case scenarios, practice sessions, and full room exercises keep the training pace lively and engaging. Opportunity for questions and discussion will be provided.

Objectives

• Identify the leadership characteristics critical to successful supervision.

• Learn the process of communication and the factors that affect it.

• Assess preferred communication style and understand its impact in the workplace.

• Review and practice skills related to the issues of non-verbal behavior, active listening and clear expressing.

• Develop an action plan for implementation in the workplace.