Date and Time: August 20 and 27; 9 a.m. - 12:30 p.m. Location: In-person at the Providers' Council (100 Crossing Blvd, Suite 100, Framingham, MA 01702) Intended Audience: Residential Program Managers or Staff looking to advance to a Residential Program Management role Learning Track: Workforce Development & Staff Engagement This interactive, in-person training is designed
Date and Time: August 25; 12 p.m. - 1:00 p.m. Location: Online via Zoom Join MassHealth for a webinar outlining the latest information on coming policy changes and how we are supporting members and partners. A federal law passed by Congress and signed by President Trump is bringing new rules and requirements to MassHealth. Changes
Date and Time: August 25; 1 p.m. - 2:30 p.m. Location: Online via Zoom **Please note this session is hosted by Conversations for Caring. Any questions regarding the session should be directed to lbulkley@glss.net. Operating a vehicle is sometimes problematic for older drivers, and new classes of medications and adverse interactions can affect the abilities
Date and Time: September 1; 2 p.m. - 3 p.m. Location: Online via Zoom **Please note this session is hosted by CliftonLarsonAllen (CLA). Any questions regarding the session should be directed to CLAevents@CLAconnect.com. Dashboards don’t drive decisions — leaders do. Too much data can slow decision-making instead of improving it. Join this complimentary webinar from
Date and Time: September 10; 2 p.m. - 3:00 p.m. Location: Online via Zoom Join MassHealth for a webinar outlining the latest information on coming policy changes and how we are supporting members and partners. A federal law passed by Congress and signed by President Trump is bringing new rules and requirements to MassHealth. Changes
Date and Time: September 15; 9 a.m. - 12:30 p.m. Location: In-Person at the Providers' Council (100 Crossing Blvd, Suite 100, Framingham, MA 01702) Intended Audience: Supervisors & Managers, Human Resources, Staff in Leadership Roles Learning Track: Workforce Development & Staff Engagement Every leader faces conversations that feel uncomfortable or high-stakes—addressing performance issues, managing emotions,
The third annual Western MA Rally is back at Westfield State University — bringing together human services workers, providers, and advocates for a high-energy morning of advocacy, community, and a DJ-led dance party. We’ll raise our voices (and move our feet) as we call for fair wages and increased funding for the human services sector in Western Massachusetts.
Date and Time: September 24; 10 a.m. - 11 a.m. Location: Online via Zoom Intended Audience: Executive Leadership, Finance & Operations Staff, Human Resources Learning Track: Innovation & Technology in Human Services AI is reshaping how human services organizations operate, but new opportunities surface data privacy, bias, and compliance risk for service delivery, operations, and
Join us at the first-ever Metro Boston Regional Rally at the Work Inc. headquarters as workers, providers, and advocates from across the region come together to celebrate the human services sector and elevate our shared priorities. This gathering will spotlight the voices of frontline staff, highlight workforce challenges, and amplify calls for livable wages, sustainable funding, and policies that strengthen care for our communities. Be part of this historic moment to show the power of the human services workforce!
Dates and Times: September 29 and October 6; 9 a.m. - 12:30 p.m. Location: – Session I: Providers’ Council Training Center (100 Crossing Blvd., Suite 100, Framingham, MA 01702) – Session II: Online via Zoom Attendance at both sessions is mandatory for a certificate of completion. Intended Audience: New and Upcoming Supervisors and Managers Learning Track: Workforce Development & Staff Engagement Strong
Date and Time: October 6; 10 a.m. - 11 a.m. Location: Online via Zoom Intended Audience: Human Resources, Finance & Operations Staff, Executive Leadership Learning Track: Innovation & Technology in Human Services This presentation highlights best practices for implementing digital case management systems, focusing on business process analysis, data management, localization, and organizational capacity building.
Dates and Times: October 8, 15, 29, November 5, 12 and 19; 9 a.m. to 12:30 p.m. Location: Online via Zoom Intended Audience: New and current Supervisors and Managers as well as staff looking to advance to a supervisory position Learning Track: Workforce Development & Staff Engagement Attendance at each session is mandatory for a certificate of completion. Join the final
Date and Time: October 29; 2 p.m. - 3 p.m. Location: Online via Zoom **Please note this session is hosted by CliftonLarsonAllen (CLA). Any questions regarding the session should be directed to CLAevents@CLAconnect.com. Growth creates complexity — and finance plays a critical role in navigating it. As organizations grow, finance must evolve from function to
The Massachusetts Direct Support Professionals (DSP) Conference brings together hundreds of professionals to honor, celebrate, and educate the workforce serving individuals with disabilities. The two-day event features plenary sessions, breakout topics like burnout prevention, and a town hall with the Department of Developmental Services (DDS).
